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From customer invoice to reconciled cash.
FineX provides accounts receivable outsourcing for customer invoicing, payment allocation, ageing reports and collections support. First, we agree your credit-control workflows and review rules. Then, our team follows these routines within your systems. As a result, your finance team can track outstanding balances and review exceptions.
As customer volumes grow, unmatched receipts and overdue balances can take up more of your teamβs time. However, routine work still needs clear ownership so your team can focus on decisions.
Therefore, FineX accounts receivable processing services give routine activities a defined owner. In addition, the delivery model includes review points and escalation routes. As your needs grow, connect AR with your wider Finance Operations.
Choose the activities you need. Keep responsibilities clearly defined.
First, prepare accurate customer invoices on time. Then, track queries so each invoice is ready for follow-up.
For example, accounts receivable support can include:
Next, apply incoming payments to the right customer accounts and invoices. If details are missing, record the item for review.
For example, accounts receivable support can include:
Then, bring current and overdue customer balances into a clear view. As a result, your team can prioritise follow-up.
For example, accounts receivable support can include:
In addition, support agreed customer follow-up with clear records and handovers. For example, record queries, promises and next actions.
For example, accounts receivable support can include:
Meanwhile, reconcile customer accounts and investigate differences. If a payment remains unmatched, route it for review.
For example, accounts receivable support can include:
Finally, turn receivables activity into information your team can use. For example, report ageing, collection trends and exceptions.
For example, accounts receivable support can include:
First, agree the checks, handovers and decision points before work begins. Then, route exceptions to the right reviewer at each stage.
Use a consistent ageing structure to review customer balances. For example, group overdue invoices by age to agree follow-up and route exceptions.
For recently overdue invoices, follow agreed reminder steps and record customer responses.
If balances remain unpaid, review disputes and payment commitments with your credit-control team.
Finally, escalate long-outstanding items for your team to decide the next action.
FineX works within your finance environment and alongside your team. Therefore, we follow your agreed processes, reporting calendars and approval controls.
Supplier invoices, matching, payment preparation and supplier reconciliations.
Customer invoicing, payment allocation, ageing, collections support and customer reconciliations.
For example, outsource customer invoicing, payment allocation, reconciliations or reporting. Meanwhile, your team retains the wider receivables process.
Alternatively, add an accounts receivable professional to work alongside your finance team. They follow your documented procedures and agreed responsibilities.
For broader support, bring agreed receivables activities into one delivery model. In addition, define handovers, reporting and review points.
A reliable accounts receivable function needs more than extra capacity. For this reason, bring people, processes, technology and oversight together in a model built around your business.
PART OF YOUR WIDER FINANCE FUNCTION
First, review invoice volumes, customer accounts, systems, ageing and your current collection process.
Next, agree the scope, responsibilities, access, controls and reporting for your AR process.
Then, document workflows and transfer knowledge through structured onboarding. At the same time, establish clear review points.
After onboarding, our team performs agreed activities within your systems. If an exception arises, we route it to the right reviewer.
Finally, review delivery together. As volumes change, agree any changes to capacity and responsibilities.
PART OF YOUR WIDER FINANCE FUNCTION
Bring customer activity together with accounts payable support and Accounting & Bookkeeping for a connected view of cash and reconciled records.
Use receivables information in management reporting and FP&A. Expand capacity through Dedicated Finance Teams or connect delivery through Global Business Services.
In addition, our teams work across leading cloud accounting and practice-management platforms. For example, these include Xero, QuickBooks and Sage.
Accounting Professionals
Years Experience
UK Clients Supported
Global Offices
Staff Cost Savings
Client Retention
For example, start with a defined invoicing or allocation workload. Alternatively, choose a coordinated receivables operation. In either case, discuss the scope, capacity and controls that fit your organisation.