Credit
Control Services
Fin-eX offers a personalized business to business outsourced credit control service. Our professional staff are always polite and will treat your customers in the same way you would treat them yourself. After all, good credit control is based on building relationships. We assign a dedicated Credit Controller to you, developing rapport with your customers over time. Our staff are highly experienced, having worked in areas of business ranging from construction to manufacturing. You are kept well informed of progress on a regular basis. We agree on a chasing program with you, scheduling statements, reminders and telephone contact. We can also advise you on setting suitable credit limits for customers and of any changes in their financial health. You only pay for monies recovered on a ‘No Win, No Fee’ basis.
We can also help if you have just a few invoices you’d like collected or a one-off project to bring in an accumulation of old invoices.
We searched for “Outsourced accounting services the UK” and came to their website. We thought a lot before engaging Fin-eX last year. But after the initial transformation period, we have shifted our focus to the core areas of our business. Our growth this year is in double digits.
We have been growing our business through mergers and acquisition. Fin-eX has been a key part of this. Most of our work excluding Payroll is outsourced to them. They have a dedicated team in place and the communication protocols are followed very efficiently.
The Team at Fin-eX is available 24/7. Even when we have strict deadlines, I am able to count on them. Managers are very responsive and the communication and follow up is excellent.
Due to cost-cutting measures enforced by our head office, we had to find ways to get the work done without losing efficiency. We approached Fin-eX, and initially started with bookkeeping and VAT. Their quality of work was very good, so good that I referred them to my colleagues in other departments. They have started supporting us in accountancy and tax processing as well. So far, we are very satisfied and hats off to their team.
When we took the free trial – we were a bit sceptical about the whole outsourcing process. There were some initial hic-ups as I am very particular about providing high-quality services to my clients. Their senior managers were in constant communication with me almost 24/7. I was able to streamline the whole process and now am very pleased with their service.
We were turning new clients away due to workload and resource issues. Since outsourcing Accounts Preparation and Bookkeeping to Fin-eX, we are able to focus more on business development. The work approach of the team at Fin-eX which is dedicated to us is excellent