Credit
Control Services
Fin-eX offers a personalized business to business outsourced credit control service. Our professional staff are always polite and will treat your customers in the same way you would treat them yourself. After all, good credit control is based on building relationships. We assign a dedicated Credit Controller to you, developing rapport with your customers over time. Our staff are highly experienced, having worked in areas of business ranging from construction to manufacturing. You are kept well informed of progress on a regular basis. We agree on a chasing programme with you, scheduling statements, reminders and telephone contact. We can also advise you on setting suitable credit limits for customers and of any changes in their financial health. You only pay for monies recovered on a ‘No Win, No Fee’ basis.
We can also help if you have just a few invoices you’d like collected or a one-off project to bring in an accumulation of old invoices.
Our company is working with Fin-eX for more than a year now. We started out with adhoc work where we engaged with them depending on the work in hand. This slowly progressed to a dedicated resource and now we have a whole team working as sort of a back office. Bookkeeping and admin tasks are now processed on real time basis despite the time difference. We have had very productive meetings with their senior staff and found them to be very helpful.
Outsourcing our work to Fin-eX has been a good business decision for my small CPA firm. I do not need to worry about processing small tasks and can focus on giving qualify advise to the clients. I have started engaging with more potential customers due to the time saved.
Very well managed. My initial effort was spent in training and communicating with their staff. Took a few weeks for them to understand our process. Now we are very happy with how the work is progressing.
When we took the free trial – we were a bit sceptical about the whole outsourcing process. There were some initial hic-ups as I am very particular about providing high-quality services to my clients. Their senior managers were in constant communication with me almost 24/7. I was able to streamline the whole process and now am very pleased with their service.